Terms of Use and Loan Application Conditions

Welcome to Sunny Rupee, a digital lending platform operated by NBFC Nishtha Leasing Pvt Ltd. The platform enables users to explore a variety of financial products, including personal loans, business loans and other specialized financing solutions. Sunny Rupee(operated by NBFC Nishtha Leasing Pvt Ltd) also provides technology-driven services that support instalment-based purchases, customer onboarding, credit origination and other associated processes for its partnered financial institutions (“Financiers”).
As a Lending Service Provider (LSP), Sunny Rupee(operated by NBFC Nishtha Leasing Pvt Ltd) carries out outsourcing functions for its Financiers, which may include customer acquisition, assessment, monitoring, and loan collection activities, as permitted under the respective service agreements. The platform’s objective is to offer a fast, convenient and technology-enabled credit experience to customers across India.

Sunny Rupee(operated by NBFC Nishtha Leasing Pvt Ltd) acts only as a technology platform and Lending Service Provider (LSP) facilitating loan applications for regulated financial institutions. All loans available through the platform are sanctioned and disbursed solely by Banks or NBFCs registered with the Reserve Bank of India. Sunny Rupee(operated by NBFC Nishtha Leasing Pvt Ltd) does not itself lend money unless specifically stated.

The identity of the lending institution(Banks or NBFCs), interest rate, Annual Percentage Rate (APR), loan tenure, processing fees and all applicable charges will be disclosed to the borrower through the Key Fact Statement (KFS) before acceptance of the loan.

All recovery and collection practices will follow the Fair Practices Code issued by the Reserve Bank of India and applicable laws. No coercive or unethical recovery practices will be used.
By choosing to access or use Sunny Rupee(operated by NBFC Nishtha Leasing Pvt Ltd), you acknowledge that you have read, understood and accepted these Terms of Use (“ToU”) as well as the associated Privacy Policy. Your continued use of the platform implies your agreement to comply with all conditions, notices and obligations stated herein. Sunny Rupee may revise or update these terms at any time, without prior notice.

1. Conditions for Loan Application
1.1 Acceptance of charges and disclosures
You confirm that you have reviewed and accepted the Sunny Rupee(operated by NBFC Nishtha Leasing Pvt Ltd) applicable charges, fees, commissions and the key fact statement provided by the Financier. Taxes, including GST, may be levied as applicable.
1.2 No additional commitments
Sunny Rupee(operated by NBFC Nishtha Leasing Pvt Ltd) and its representatives will not offer gifts, discounts or benefits beyond what is expressly stated in the product information.
1.3 Incomplete applications
Applications of Sunny Rupee(operated by NBFC Nishtha Leasing Pvt Ltd) that are incomplete, incorrect or illegible may not be processed. Any delay arising from such issues will be solely the customer’s responsibility.
1.4 Approval not guaranteed
Submitting an application does not ensure approval. Sunny Rupee(operated by NBFC Nishtha Leasing Pvt Ltd) may approve, reduce or reject the loan request at its absolute discretion.
1.5 Information sharing by Financier
Sunny Rupee(operated by NBFC Nishtha Leasing Pvt Ltd) may share your information—including personal details, loan data, repayment behaviour, defaults or security details—with authorised agencies such as credit bureaus, regulators, financial institutions, affiliates, rating agencies or service partners for verification, credit assessment or related purposes. Such information may also be used for risk evaluation or monitoring.

Sunny Rupee(operated by NBFC Nishtha Leasing Pvt Ltd) Customer data will only be collected with explicit consent and will be used strictly for credit assessment, regulatory compliance and service improvement. Sunny Rupee will not access mobile contacts, media files or other personal data unless required and permitted by law.
1.6 Retention of documents
Sunny Rupee(operated by NBFC Nishtha Leasing Pvt Ltd) may retain your application form, documents or photographs regardless of the decision taken on the loan.
1.7 Delayed payment consequences
In case of overdue payments, applicable penal charges may be imposed in addition to any other rights Sunny Rupee(operated by NBFC Nishtha Leasing Pvt Ltd) may exercise. Additional documents may be required to complete ongoing assessment.
1.8 Truthfulness of information
You affirm that all information provided is genuine, accurate and complete.
1.9 Use of loan funds
You agree to use the loan amount strictly for the stated purpose and not for speculative, illegal or restricted activities.
1.10 Politically Exposed Person declaration
You confirm that you are not a Politically Exposed Person (PEP). Should your status change, you must promptly inform Sunny Rupee(operated by NBFC Nishtha Leasing Pvt Ltd). Additional due-diligence procedures may apply to PEP accounts.

2. Customer Authorisations and Declarations
You authorize Sunny Rupee(operated by NBFC Nishtha Leasing Pvt Ltd) to share your application data and supporting documents with its affiliates, partners, credit bureaus, service providers or regulatory bodies for verification and risk assessment.
You acknowledge that you have read and understood all conditions related to the loan.
You confirm that you are an Indian citizen.
Sunny Rupee(operated by NBFC Nishtha Leasing Pvt Ltd) is not responsible for delivery timelines or the quality of any product purchased using the loan.

Borrowers fo Sunny Rupee(operated by NBFC Nishtha Leasing Pvt Ltd) will be provided a cooling-off / look-up period, during which they may exit the loan by paying the principal amount and proportionate charges without any penalty, as specified in the Key Fact Statement.

You agree that, in the event of loan cancellation, any applicable annualized charges on the outstanding amount must still be borne by you. Processing fees are non-refundable except during an applicable cooling-off period.
Any digital or electronic sanction letter received is preliminary and subject to final approval upon submission of all required documents.
Loan documents such as the welcome letter, key fact statement and repayment details will be sent to your registered mobile or email, or made accessible through the Sunny Rupee mobile application.
If any clarification is required regarding statements or records, you must notify Sunny Rupee(operated by NBFC Nishtha Leasing Pvt Ltd); however, you may not delay or withhold payment obligations under any circumstance.

3. Repayment Obligations
You agree to repay all dues through NACH mandates, bank transfers or other modes accepted by Sunny Rupee(operated by NBFC Nishtha Leasing Pvt Ltd). You must ensure adequate balance is available in the account linked to the repayment mandate.
You will not close, alter or instruct your bank to block the repayment mandate without settling all outstanding amounts.
You authorize Sunny Rupee(operated by NBFC Nishtha Leasing Pvt Ltd) to access your credit score or obtain credit information from approved bureaus.
By registering on Sunny Rupee(operated by NBFC Nishtha Leasing Pvt Ltd), you consent to receive service related communications through calls, SMS, email or other electronic means in accordance with applicable telecom regulations.
In case of conflict between these terms and specific loan documents, the loan documents shall prevail.

4. Responsibilities Relating to Platform Use
You must maintain complete confidentiality of your login credentials and prevent unauthorized access.
Sunny Rupee(operated by NBFC Nishtha Leasing Pvt Ltd) does not guarantee uninterrupted availability, accuracy, reliability or suitability of any content or services offered on the platform.
Any downloaded, printed or copied material is at your own risk; Sunny Rupee(operated by NBFC Nishtha Leasing Pvt Ltd) is not liable for altered or corrupted content.
Sunny Rupee(operated by NBFC Nishtha Leasing Pvt Ltd) shall not be responsible for loss, damage or failure arising from system issues, delays, service interruptions or inaccuracies.
Services may be suspended without prior notice if security concerns arise or as deemed necessary by Sunny Rupee(operated by NBFC Nishtha Leasing Pvt Ltd).

5. Changes to Platform, Content or Policy
Sunny Rupee(operated by NBFC Nishtha Leasing Pvt Ltd) may revise, remove or reorganize any part of the platform, including its design, content or functionality, without prior notice. Users are responsible for keeping themselves updated with any changes.
Although reasonable efforts are taken to ensure accuracy of information, Sunny Rupee(operated by NBFC Nishtha Leasing Pvt Ltd) does not guarantee completeness or correctness of any data.

6. Non-Compliance
If Sunny Rupee(operated by NBFC Nishtha Leasing Pvt Ltd) suspects or identifies misuse or violation of these terms, it may take actions such as:
Issuing warnings
Temporarily or permanently restricting access
Blocking access based on device or IP
Requesting service providers to block access
Initiating legal proceedings for recovery or damages
Suspending or deleting your account
You agree to indemnify Sunny Rupee(operated by NBFC Nishtha Leasing Pvt Ltd)and its affiliates against any claims arising from your misuse of the platform.

7. External Links
Links to external sites may be available for user convenience. Sunny Rupee(operated by NBFC Nishtha Leasing Pvt Ltd) does not endorse, control or take responsibility for the content, policies or services of such third-party sites.

8. Governing Law
All activities, terms and services provided under Sunny Rupee(operated by NBFC Nishtha Leasing Pvt Ltd) shall be governed by the laws of India. These terms constitute an electronic record under the Information Technology Act, 2000.

9. Limitation of Liability
Sunny Rupee(operated by NBFC Nishtha Leasing Pvt Ltd), its affiliates, directors or employees shall not be liable for any loss, damage or expense—direct or indirect—arising from:
Use of the platform
Inaccuracy or unavailability of services
Technical errors, delays, interruptions or system failures
Viruses or harmful components
Reliance on any data or statement displayed on the platform
You may contact Sunny Rupee’s customer support for discrepancies in records or statements.

10.Grievance Redressal

Customers may contact Sunny Rupee(operated by NBFC Nishtha Leasing Pvt Ltd)grievance officer for any complaints or concerns relating to the platform or services. If the complaint remains unresolved, the customer may escalate the matter to the concerned regulated lender or through the Complaint Management System (CMS) of the Reserve Bank of India.

Grievance Officer:SATYPRIYA ; Email:grievances@nishthaleasing.in ; Phone: 0180 20542967